A non-medical mask is a great way to protect your immediate environment: it covers your mouth and nose to prevent your respiratory droplets from contaminating others or landing on surfaces. It is especially useful during short periods of time when physical distancing is not possible in public settings (at the grocery store or on public transportation, for example).
Combined with the hygiene measures recommended by public health authorities (frequent hand washing and social distancing), wearing a mask thus provides a safer environment in public places.
SP protective face masks are not certified by any medical organization and should only be used for personal use, as advised by health authorities.
The mask fits just about any size face.
At the moment we only have one size.
The masks are made right here in Canada, in our Granby and St-Hyacinthe plants. We are doing everything we can to limit job losses within our company by reassigning our personnel to the manufacture of masks.
We are also doing everything we can to provide the public and front-line workers with protective equipment in these tougher times.
Yes, we recommend washing the mask in the washing machine on a regular cycle before wearing it (in hot water if possible) and drying it for at least 20 minutes at high temperature (40 degrees minimum).
How often you wash your mask depends on how often you use it. If you wear your mask all day in public, it is important to wash it after each use. If you use it occasionally for short periods of time, once a week should be fine.
Wash your mask immediately if it becomes soiled or if you come into contact with someone with symptoms.
Orders are processed within one or two days with exceptions (larger orders) and are delivered to your home within 3 to 7 business days by UPS. As demand is very high at UPS at the moment, there may be some minor delays depending on the destination.
You will receive your order tracking number by email as soon as the masks are shipped.
If the order has not yet been processed, it is possible to cancel the order and request a refund. Once the order has been shipped, it is impossible to return the order or get a refund for health reasons.
Contact Customer Service as soon as possible to advise them of any changes to your order: by email at email@example.com, or by phone at 1-844-319-2233. If the order has not yet been shipped, we will be able to make the change.
If your initial order has not yet been shipped and if the number of masks you want to add to your order is a minimum of 10, therefore qualifying for free shipping, the best way is to place a new order and specify in the comments to send it at the same time as the initial order (specify the order number). If the additional number of masks does not qualify for free shipping, contact us by email at firstname.lastname@example.org, or by phone at 1-844-319-2233. We will be able to make the change if the order has not yet been shipped.
We prefer to limit transactions via our website to a maximum of $5,000 to limit the risks related to fraud. If you have placed an order that exceeds this amount, a member of our Customer Service team will contact you as soon as possible to advise you of the payment procedure.
We do not offer this option at this time, but we are currently evaluating the possibility. To express your interest, please write to email@example.com.
At this time, the only prices offered are those posted on the website.
I'm working with Isabelle of SP Apparel for already 5 years and I have only good comments for their services and delivery deadlines which are impeccable !
Jonathan Lachance, Norwich University
A reliable, quality partner, just like their products and service. Bravo!
Marco Rodrigue – Grand Bazar, Source for Sports
SP Apparel has been the supplier for our local hockey association and Saskatchewan Junior Leagues for several years. We’re very satisfied with the quality of their products and service. We recommend them to anyone looking for sportswear for their team.
John Carmichael, Manager - Western Cycle - Source for Sports
I’ve been doing business with SP Apparel for 5 years, and I’m very satisfied with the jerseys they’ve made for my customers—and they always get it done quickly. I would recommend SP Apparel to anyone.
François St-Pierre – Écho Sports in Lévis
Our partnership with SP Apparel provided the experience and resources this associated needed and deserved. The large order was turned over to Isabelle in Client Support. She audited the teams, names and numbers with speed, accuracy and perfection. We are proud and grateful for our partnership with SP Apparel.
Troy & Karen Thrun, On your Game
Our team can help you choose the best sports uniform for your needs!Contact us